Policies

Return Policy*

 

The women at Due Donne want you to love the items you've purchased, and if you don't, you may return the purchase. Returns will only be accepted within 7 days of purchase. Merchandise must be returned in original condition, with original tags attached. If you return an item that has obviously been worn we will have to send the item back. Upon acceptance of return, we will exchange for like items, issue you a credit toward future purchases or credit your credit card. We process returns the same day they come in, so you will get your money back ASAP. You will see a refund between 2 to 7 days, depending the amount of time it takes your bank to process the refund. Shipping charges are non-refundable. Please follow the steps listed below to complete a return. Sorry, all SALE items are final.

 

  1. E-mail DueDonneBoutique@gmail.com to request a Return Authorization number and form. Please list reason for return.
  2. You will receive an e-mail back within 24 hours with an R.A. number and R.A. form.
  3. Fill out the form in full and place it in the box to ship back with the item to:

 

Due Donne Boutique

450 Coburg Road, Suite 200

Eugene, OR97401

 

Thank you!

Due Donne  Boutique

541.345.4411

 

Please Note: All items shipped out have been thoroughly inspected for any flaws or defects.

 

*This return policy is for online purchases only.

 

 

 

Privacy Policy

We thank you for visiting our Web site. We want you to feel comfortable about the personal information you may provide to us while transacting business with Due Donne Boutique through our Web site. We urge you to read this Privacy Policy carefully so that you understand how we may collect information from you and how that information may be used. By using our Web site, you agree to the Terms and Conditions of this Privacy Policy.

The Information We Collect

Due Donne Boutique collects personal information on you only in specific circumstances. Personal information is information that can be used to identify you personally. We collect the Personal Information on our on-line registration forms which are accessed using SSL (Secure Socket Layer) to ensure that the data is transferred securely. This information may be used to contact you regarding your account with Due Donne Boutique. You can opt-out from receiving information from Due Donne Boutique or request that we delete any personal information we may have collected about you (e-mail address, credit card number, other registration information, etc.) from our database by contacting us directly using any of the following methods:

Contact us via email at: DueDonneBoutique@gmail.com Give us a call at: (541) 345-4411

Cookies

Due Donne Boutique may also use "cookies" to enable us to store information and prepare customized pages or other personal aspects of the Web site. "Cookies" are small files that we transfer into your computer drive that tells us on an anonymous basis, how often someone visits our site and where they go within our site. You can generally set your browser software to reject cookies.

Children's Privacy

We are committed to protecting the privacy of children. We do not collect Personal Information from anyone who we actually know to be under the age of 13.

Disclosure of Information

Except as provided in this Privacy Policy, or as specifically agreed to by you, we do not share your Personal Information with third parties. There may be instances where we may have to release such Personal Information, however, in order to comply with a valid legal requirement (e.g., a regulation, a search warrant, a court order, etc.), in which case we will notify you unless doing so would violate a law or a court order.

We may disclose Personal Information to our affiliated entities or agents, who will treat the Personal Information in accordance with this Privacy Policy.

Web Site Security

Due Donne Boutique assures you that we will keep your personal information as secure as possible. If you provide us with personal information or a credit card in order to access secure or premium areas of our site, we will utilize industry standard "Secure Socket Layer" (SSL) encryption. SSL is the most common, and most secure method, of transferring both financial and Personal Information from your Web browser to a remote server.

Updating Your Personal Information

You can always request that we update any Personal Information we may have collected from you. You may contact us directly using any of the following:

Contact us via email at: DueDonneBoutique@gmail.com Give us a call at: (541) 345-4411

In the event that we implement significant new uses of the Personal Information, we will notify you and seek your consent prior to implementing such changes. We may also make other changes to this Privacy Policy that will not generally affect our use of your Personal Information. You should check this Privacy Policy regularly for any future changes, and if you don't agree to the revised terms contained in such Privacy Policy, simply exit our Web site immediately.

We thank you for taking the time to review this important information.

 

Delivery Method & Timing Policy

We thank you for visiting our Web site and we encourage you to try our fashion products and clothing accessories! If you do not understand our policies, terms of service, or delivery confirmation / shipping policy, please contact us as soon as possible so we can assist you in the process.

Shipping Timeframe & Method

If we should ever ship product to you, we will ship all of our products via USPS. We will ship all products ground unless you have a special expedited shipping request. If so, drop us an email, give us a call, or indicate as much in the shipping information info.

Contact us via email at: DueDonneBoutique@gmail.com Give us a call at: (541) 345-4411

We will ship you your product within 2-4 business days of receiving your order. You should receive your product within 2 weeks of placing your order on line. If for some reason there is a delay on our end, we will contact you to let you know the adjusted delivery time that you should expect.